The Girl’s Aunt Came Out the North Doors Already on the Phone With 911

Sarah Jenkins

A biker I’d never seen walked out of the grocery store with a little girl fighting him in his arms, gauze around her arm and one sneaker gone, and she was screaming it into his ear, “Not you. Not you.” Every person in that lot found something else to look at. I was the only one who went after him.

Nine years of carts and self-checkout at the store off Route 30 in Carroll teaches you to look at the scanner and nothing else.

Couples fighting over cereal. The man who cried every Thursday by the rotisserie chickens.

You see it and you go back to bagging.

This girl was shrieking two words, NOT YOU, with both fists hammering the leather on his back.

He had a silver beard, ink to both wrists, and he was headed for a gray pickup with the passenger door swung open.

I left my cart in the fire lane, caught up, and asked if she was his.

He turned, and a man that size had tears running into his beard.

“Her shoe,” he said. “Look under the tongue and call that number, I’ve got no hands.”

I didn’t move.

So he planted his feet while she twisted, and I worked the little white sneaker off her heel.

A phone number in purple marker, bled into the canvas.

Under it, five words.

DO NOT GIVE HER BACK.

My stomach went straight through the asphalt.

His eyes were on the sliding doors, like he was waiting on somebody.

I held up the shoe and asked who wrote it.

“Her mom,” he said. “Right before her phone quit picking up.”

The girl had gone still, her face in his collar, both fists knotted in his vest.

“Call it,” he said. “North doors. Tell them Damon’s got Giulia.”

Behind me the doors slid open and a woman came out fast, phone to her ear, scanning the rows.

He went stiff.

“That’s her,” he said. “That’s who did her arm.”

He turned so Giulia was on the far side of him and looked me dead in the eye.

“Whatever she tells you,” he said, “she ALREADY LIED to a deputy once today.”

The purple marker

“She told a deputy at eleven this morning that Ana burned that arm,” he said. “Her own mother. And the deputy believed her.”

The woman was close enough now that I could hear her half of the call.

“A biker, gray truck, he took her right out of my cart. I’m her aunt. Yes, I have the paper. Deputy Sidney knows me.”

She said the deputy’s name like it was a key.

I had the shoe in one hand and my work phone in the other. I punched the purple number in with my thumb, the way I punch in a produce code, and it rang twice.

A man said, “Yeah.”

“Damon’s got Giulia,” I said. “North doors. The grocery store on 30.”

“How long has he had her?”

“Five minutes. Maybe six.”

“Tell him eight,” the man said, and hung up.

I told Damon eight. He nodded like I’d told him the time.

The woman stopped two rows off. Forty or so, hair pulled back hard, a blue folder clamped under her arm with the phone. She didn’t look at Giulia. She looked at me, at my green vest with the store’s name on it, and then at the shoe.

“Ma’am,” she said. “You work here? That man is not allowed near that child. There’s a report.”

Giulia lifted her head off his collar and looked past both of us, at the doors.

Who comes in eight minutes to a grocery store parking lot?

Wilbert Donnelly’s Fat Boy

Damon talked fast and low, the way men talk when they’ve had the story ready in their mouth for an hour.

Giulia’s mother was Ana Donnelly. Thirty-one, works doubles in the laundry at the hospital in Carroll. Her father was Wilbert Donnelly, who rode with Damon for twenty-six years and died two winters back with his boots on, in a recliner, watching a race.

Giulia’s father was Brad Gustafson. He died in a truck on Route 33 when she was four.

The woman in the lot was Brad’s sister. Rebekah.

“She keeps Giulia when Ana works nights,” Damon said. “Ana pays her two hundred a week for it. Picked her up this morning and there’s gauze on the arm, and Giulia won’t say a thing except what she’s been told to say.”

“What’s she been told to say?”

“You’ll hear it.”

The bike was the part he couldn’t get past. Ana still had Wilbert’s old Fat Boy under a tarp in her carport, because she couldn’t sell it and couldn’t look at it. That was what Rebekah handed the deputy. The girl got on her dead grandpa’s motorcycle, burned her arm on the pipe, and her mother wrapped it up and didn’t take her in.

“That bike hasn’t turned over since the funeral,” Damon said. “The battery’s on a shelf in my garage. I took it out myself so the kid couldn’t hit the starter.”

I knew something about pipes. My ex-husband rode a Sportster for most of our marriage, and our son Malachi got on the back of it at nine in shorts. He’s thirty-four now and still has the mark on the inside of his right calf, the size of a soda can. Every kid I ever met who got burned by a motorcycle got burned there. Your leg is what’s next to the pipe. Your arm never is.

I didn’t say that. Nobody had asked me.

The deputy had come to Ana’s apartment at eleven. Ana went down to the station to give a statement because she thought that was how she’d clear it up. The deputy placed Giulia with family until it was sorted out, and the nearest family that had called the sheriff that morning was Rebekah.

Ana got about four minutes alone with her daughter before they left. She used it to tie her shoes.

“She had Giulia’s markers in her purse,” Damon said. “She texted me a picture of the shoe and said, Rebekah’s taking her to the store on 30. Then nothing. They take your phone in there.”

I looked down at the sneaker. The purple had soaked through the canvas into the lining. Ana had pressed hard.

Behind us Rebekah was still on the phone, saying “yes” and “right now” and “he’s just standing there with her.”

Then a cruiser turned off Route 30 with its lights on and no siren.

Deputy Sidney

The deputy was a woman about my age with reading glasses pushed up on her head and a coffee in the cup holder she didn’t get to finish. Her bar said SIDNEY. She knew Rebekah by sight. That told me most of it.

“Sir,” she said to Damon. “Put her down for me.”

“She won’t stand,” he said. “She’ll run. She’s already run once today.”

Rebekah opened the blue folder on the hood of somebody’s Buick and started laying out paper like a blackjack dealer.

“Here’s the safety plan you signed this morning. Here’s my name on it. Here’s where it says no contact with the mother pending, and that includes her people, and he is her people. He walked right into the store and took her off the end of lane four while I was paying. You can ask anybody. She was screaming the whole way out. You heard her.” She turned to me. “You heard her. Tell her what she was screaming.”

Everybody in that lot had heard it.

The deputy looked at me.

“She was screaming ‘not you,'” I said.

“Thank you,” Rebekah said.

Then our store manager came out the north doors with his tie flipped over his shoulder. Nicolas. Twenty-nine, a degree in something, been with us fourteen months. He walked straight to Rebekah, not to the deputy.

“Ma’am, I am so sorry this happened on our property. Whatever you need. Itzel, you need to go back inside.”

I held up the shoe instead. I showed the deputy the number and the five words.

Rebekah laughed. It was a short, ugly sound, and she covered it with her hand.

“That’s Ana’s writing,” she said. “Look at it. She writes like a fourth grader. That’s the woman you took in this morning, Deputy, telling a six-year-old not to come back to safety. You want me to say it again? That’s exactly what I told you she’d do.”

The deputy took the shoe from me and turned it over. She bent down to Giulia’s level, to the side of Damon where the girl’s face was.

“Honey, how’d you hurt your arm?”

Giulia didn’t lift her head from the vest.

“I bump things,” she said.

Rebekah nodded at the deputy. The deputy wrote that down.

“Okay,” Deputy Sidney said, and stood. “Sir. I need you to put her down now.”

Eleven bikes in the fire lane

Damon didn’t put her down. He didn’t move toward the truck either. He stood with Giulia on his left arm and his right hand open at his side where the deputy could see it, and he said, “Yes ma’am, I hear you,” and stayed exactly where he was.

That was when we heard them.

They came off Route 30 in one line, close, and pulled into the fire lane one at a time and backed in at the curb in front of the north doors, where my cart of strays was still sitting crooked. I counted them because I count things all day. Eleven. Eleven men and one woman on the back of the fourth one, all in the same plain black vests, nobody revving anything, nobody coming closer than the curb.

A heavy man with a gray ponytail got off the first bike, took his gloves off, and put them in his helmet.

“Kamil,” he said to the deputy, and held up a hand like he was being called on. “We’re Wilbert’s. We’ll stay right here.”

They did. They stood along the curb in a row with their hands where anybody could see them. A woman with a cart full of dog food went around them and said “excuse me” and one of them held the door for her.

Nicolas went white.

Rebekah didn’t. She’d been waiting for something to point at, and now she had eleven of them.

“This,” she said. “This is what I’ve been telling you. This is who she leaves my niece with. Look at them. You think I want that child around this? Look at my brother’s daughter in that man’s arms.”

She was shuffling her papers back into the folder while she talked, and one of them slid off the Buick’s hood and landed face up by my shoe.

I picked it up. I was going to hand it to her.

It wasn’t the safety plan. It was the first page of a petition for guardianship, Carroll County Probate Court, with Rebekah Gustafson typed in as petitioner and Giulia’s name under it.

The clerk’s stamp at the top said it had been filed on September 30.

Today was October 18th.

I read the date again, the way I read the birth year on a license when a kid buys beer. Three weeks before anybody burned anything. Three weeks before any deputy came to any carport.

Rebekah saw what I had and put her hand out flat.

“That’s mine,” she said.

Lane four

“Itzel,” Nicolas said. “Inside. Now. That’s not a request.”

The deputy was on her radio. Rebekah had the page back. Damon still hadn’t moved.

So I went inside, because it was my job and because I wanted to see lane four.

Self-checkout is eight stations in a horseshoe around a podium, and the podium is mine. Nine years. Every time a machine yells “unexpected item in the bagging area,” it freezes, flashes red on my handheld, and saves about thirty seconds of video from the little camera over the screen, the one that shows customers their own faces so they think twice. I clear sixty or seventy of those a shift. Mostly it’s a purse set down on the scale. Sometimes it’s a ribeye going into a jacket.

The handheld was on its charger where I’d left it to go get carts.

Lane four still had a basket on the bagging shelf. Two boxes of frozen waffles, a gallon of milk, a bag of grapes. Nobody had paid. The screen said HELP IS ON THE WAY.

I got down on my knees, which at fifty-eight is a decision.

Under the shelf, against the back panel, was a little white sneaker on its side. Laces still tied in a double knot.

I picked it up. Same size, same scuff on the toe. I knew whose hands had tied that knot.

The handheld showed one alert from lane four at 1:52. I pressed play.

The camera sees the customer from the chest up, and the edge of the bagging shelf. Rebekah is scanning the waffles. Giulia is beside her, sneakers on, gauze on the arm, holding the edge of the shelf. Rebekah says something without looking down. Giulia steps back. Rebekah’s hand comes down and closes on the arm, right on the white of the gauze, and she pulls, and Giulia’s whole body goes the other way.

That’s when the machine yells. Something has hit the bagging shelf. It’s a little foot.

Giulia comes loose. She goes out of the frame toward the front of the store, and you can’t see who she’s running to. You can see Rebekah’s face turn and follow her.

Then the clip ends.

I played it four times. On the second time I turned the volume up. You could hear the store under it, the PA, a baby. And you could hear Giulia, before she ran, very small and very flat, the same two words she’d screamed all the way across the parking lot.

“Not you.”

She said it to Rebekah. With Rebekah’s hand on her arm.

Everyone in the lot had heard a girl screaming at the biker who carried her. She’d been screaming over his shoulder, back at the doors, the whole time. Her face had been turned past me. Her fists had been hammering his back to make him go faster.

I put the handheld in my vest pocket, the second shoe in my other hand, and walked back out the north doors.

The handheld

They were where I’d left them. Damon. The deputy. Eleven bikes and the people standing in front of them. Rebekah had the folder clamped to her chest now.

Giulia was turned around in Damon’s arm, watching the doors. She saw the shoe in my hand before anybody else did.

I held out the second sneaker to Deputy Sidney. Then I held out the handheld and pressed play and turned it up all the way.

Nobody said anything for thirty seconds except the girl on the screen.

Rebekah spoke first, the instant it stopped.

“That’s not what that is. She was running. She runs into the parking lot, she does it all the time, I was keeping her out of traffic. You don’t know her. Six years I’ve known her. I changed her diapers. Where was he? Where was any of them? You think I grabbed her arm? I took her arm, because she runs, because her mother never once taught her not to.”

“Ma’am,” the deputy said.

“And who is she?” Rebekah pointed at me. “She pushes carts. She’s been out here making eyes at him for twenty minutes. Nicolas, is she even allowed to have that?”

“No,” Nicolas said. “Itzel, that’s loss prevention footage. You can’t show that to anyone without corporate. Give me the handheld.”

I didn’t give it to him. I gave it to the deputy.

“She told you a pipe,” I said. “A pipe burns your leg.”

That was everything I said.

Deputy Sidney looked at the gauze on Giulia’s arm for a long time, up near the shoulder. Then she looked at the curb. Then she watched the clip again with the sound up, holding the handheld close to her ear like a phone.

Rebekah’s voice changed. It went low and quick.

“You know what that woman gets for her? Do you? Eleven hundred and forty dollars a month. Every month, because my brother is dead. That’s Brad’s money. That’s my brother’s money, and she spends it on a laundry job and a dead man’s motorcycle, and I’m the one who watches the kid. I’m the one. I’m her blood. None of these people are her blood.”

Kamil, by the first bike, looked at the ground.

Damon didn’t say a word.

The deputy put the handheld in her own pocket.

“Ms. Gustafson,” she said. “I need you to stay right here by my car for me.”

“I have a court date.”

“Stay by my car.”

She went to Damon then, and the deputy’s voice was different for him.

“Her mother’s still at the station on Fair Avenue. I’m going to drive Giulia there myself. You can follow me. All of you, if you want. Behind me, not beside me.”

Damon set Giulia down on the asphalt at last, on two bare socks. The deputy crouched, took the first sneaker, the one with the purple writing, and slid it back on Giulia’s foot. She put the other one on too.

“Is that mine?” Giulia said.

“Both of them,” the deputy said.

Nicolas was holding his hand out to me, palm up.

“Your podium key,” he said. “And your badge. You’re done for today. Corporate will call you Monday.”

I unclipped them from my vest and put them in his hand. Behind him eleven bikes started, one at a time, and pulled out behind the cruiser.

The cart corral by the fire lane

Corporate called on Monday. A week without pay for releasing footage. When I came back, the podium was Jasmine’s. She’s twenty-two and she’s good at it. I’m on carts full-time now, eight-hour days in the lot, at the rate I made six years ago.

My knees have opinions about it.

Three Saturdays later a woman came out the north doors with a little girl on her hip and a man with a silver beard pushing their cart. I’d never seen the woman. I knew her right away by the girl.

The gauze was gone. A long sleeve covered whatever was under it.

Ana didn’t say thank you. She tried, and it didn’t come out, so she held out a plastic grocery bag. In it was a new pair of sneakers, white, in my size.

“Damon said you’re on your feet all day now,” she said.

Giulia wanted down. Ana set her on the asphalt, and she walked straight over to me in her own sneakers, both of them, one lace dragging behind her.

She stuck her foot out at me.

I got down on my knees in the fire lane and double-knotted it.

If this one stayed with you, pass it to somebody who works a register and sees more than they’re ever allowed to say.

For more tense, heartfelt stories about bikers stepping into family crises, read The Question My Mother-in-Law Asked Me Every Night at 3 A.M. and The Eleven Bikers in That Garage All Had a Sleeve Pushed Up Like My Wife’s. And for another stranger’s kindness on a long journey, there’s The Woman in 31C Kicked Me for Nine Hours After My First Final Win.