The Christmas Request Hettie Made in July

Sofia Rossi

She put up Christmas lights in the middle of July, and the whole street had a good laugh

The inflatable snowman sagged in the 98-degree heat.

Norm Oberholtzer snapped a picture of it from his driveway and posted it to the Kickapoo Street neighbors’ Facebook group in Shawnee, Oklahoma.

Somebody tell Hettie what month it is.

By supper, it had forty-two laughing faces under it.

Norm was sixty-seven, a retired insurance adjuster with a sharp eye and a sharper tongue. He didn’t think of himself as cruel. Just honest. And Hettie Ballard’s house looked ridiculous.

She was seventy-nine and had lived across the street for as long as Norm could remember. Over the past week, she’d strung colored lights along the gutters, hung a wreath on the door, and taped paper snowflakes in every front window. Some of the snowflakes were cut neatly. Others had jagged little edges, like a child had done them.

She’d also wrapped a pile of presents and stacked them on a table on the porch where anyone could see. The tags all said the same name in her careful handwriting: Toby.

Norm didn’t know any Toby.

On Wednesday afternoon, he watched Hettie climb a wobbly stepladder to hang a plastic star above her door. She swayed. Her hand shook.

Norm crossed the street before he could think about it. “Hettie, get down before you break your neck.”

She let him take the star. She didn’t look embarrassed. She looked tired in a way he’d never seen before.

Through her front window, he could see a wall calendar. July 26 was circled three times in red marker.

That was Saturday.

He hung the star. Then, a little awkwardly, he said, “You know folks are talking.”

“I know.” She steadied herself on the porch rail. “Norm, didn’t you play Santa for the Methodist church a few years back?”

He blinked. “In 2009. Why?”

Hettie looked at the stack of presents, then back at him.

“Do you still have the suit?” she asked quietly. “I need it by Saturday.”

The Box in the Closet

Norm kept the suit in a garment bag behind the water heater.

He had not worn it since Christmas Eve of 2009, when the Methodist church’s regular Santa caught pneumonia and Norm got drafted because he was the only man in the building with a stomach wide enough to fill the coat.

The beard had been scratchy. The boots had pinched his toes. A little girl named Marcy had thrown up on his lap after asking for a pony.

He remembered all of it.

He did not remember agreeing to loan the thing out.

“What for?” he asked.

Hettie glanced toward the front window. “Toby is coming home.”

Norm waited.

A cicada buzzed from the pecan tree between their houses. Somewhere down the street, a lawn mower started and stopped.

“Toby who?”

Her fingers closed around the porch rail.

“My grandson.”

Norm looked at the presents. There were nine of them, maybe ten. A red fire truck. A box shaped like a book. One long and flat. A stuffed dog with one ear bent forward.

“Is he visiting Saturday?”

“He won’t be here long.”

That answer bothered him. “How old is he?”

“He was eight.”

Norm looked at her face. “Was?”

Hettie nodded once.

The word sat there.

She reached behind the porch chair and pulled out a paper grocery bag. Inside was a folded sheet of yellow legal paper, creased down the middle.

“Read this,” she said.

Norm unfolded it.

The handwriting was large and slanted. A child’s handwriting, though some letters had been corrected by an adult in blue ink.

Dear Santa,

I know it isn’t Christmas but Mom says the doctors don’t know if I get another one. If you are busy, you can come early. I want a red bike for me and a doll for Lacey because she cries when people leave.

Please don’t bring me too much. Mom says we have to move soon.

Love, Toby Ballard

At the bottom, beneath his name, someone had added:

July 22, 2013.

Norm read it twice.

Hettie took the paper from his hand. “He wrote that four days before he died. The nurses put it in a drawer. His mother found it after the funeral.”

Norm’s eyes went to the decorations. “So you do this every July?”

“Every July 26.”

“Why?”

“Because that’s when he was supposed to have Christmas.”

She said it plainly. No performance in it. No trembling voice. Just a fact she had carried for eleven years.

Norm thought of the picture on his phone. The sagging snowman. His caption. Forty-two laughing faces.

One of them was from Dale Pruitt, who lived two doors down and had no business laughing at anybody’s Christmas decorations. Dale had a toilet in his front yard last spring.

Norm pulled out his phone.

“Take that post down,” Hettie said.

“I was going to.”

“No.” She looked at him. “Leave it.”

He lowered the phone.

“People should know before Saturday,” she said. “Not about Toby. About the party. They can laugh if they want.”

What Happened on Kickapoo Street

Toby had been eight years old when the doctors found the tumor.

His mother, Lacey, was Hettie’s youngest daughter. She had moved to Tulsa after high school, married a man named Ron Ballard, and spent most of her twenties telling Hettie she was too busy to come home.

Then Toby got sick.

That was how Hettie described it. Not the hospital rooms or the scans or the long drive to Oklahoma City. Just: He got sick.

Hettie had taken care of him during the last summer. Toby slept in the spare room at her house because the stairs at his own place were too hard for him. His hair fell out in the bathtub. He wore a blue baseball cap with a white O on it, even indoors.

“He liked Christmas because everybody acted like the world was better than it was,” Hettie said.

Norm sat at her kitchen table while she poured iced tea into two plastic cups. The ice clattered against the sides.

“That sounds like a kid,” he said.

“He wasn’t stupid.”

“I didn’t say he was.”

“He asked questions adults hate.”

Norm looked at the legal paper folded between them.

“What kind?”

“Why do people say ‘everything happens for a reason’ when they don’t know the reason? Why do doctors say ‘we’re hopeful’ when they mean ‘we’re scared’? Why did his father stop coming to the hospital?”

Norm picked up his cup. The rim left a wet ring on the table.

“And you answered him?”

“Sometimes.”

“What’d you tell him?”

“That grown-ups use pretty words when plain ones hurt.”

Norm gave a short laugh. It came out wrong.

Hettie almost smiled. “He didn’t like that answer.”

“What did he want?”

“A Santa.”

Norm stared at the ceiling fan. One blade had a strip of gray tape along the edge.

In 2009, when he had played Santa at the Methodist church, Hettie had been in the line with Toby. Norm remembered the boy now. Thin face. Blue cap. A red scarf wrapped twice around his neck.

Norm had lifted him onto his knee.

“What do you want for Christmas, young man?”

Toby had leaned close and whispered something into the fake white beard.

Norm couldn’t hear him over the children shouting.

“What was that?”

The boy had looked toward the hallway, where Lacey stood with a hand over her mouth.

“I want my mom to stop crying.”

Norm had laughed because he thought it was a joke.

He had said, “Santa can probably work on that.”

Hettie watched his face.

“You remember him,” she said.

Norm set down his cup.

“I remember a lot of kids.”

“You remember Toby.”

The phone in his pocket buzzed.

A notification from the neighbors’ group.

Someone had commented on the snowman picture.

Maybe she thinks it’s Christmas because nobody’s invited her to anything since 1987.

Norm knew the name. Carol Mendes, three houses toward the corner. She had once borrowed his hedge trimmer and returned it with the cord cut.

He opened the post.

Before he could type, Hettie said, “Don’t fight with them.”

“I wasn’t.”

“You’re bad at lying.”

He looked at the legal paper again.

That night, at 10:14, Norm deleted the picture.

At 10:16, someone posted a screenshot of it.

Saturday Was Already Spoken For

Norm found the suit on Thursday morning.

The garment bag had split along one seam. A dead moth fell out when he unzipped it. The red coat smelled like dust and the cheap cinnamon spray his wife, Beverly, used to put on the tree.

Beverly had been gone three years.

Norm kept her decorations in a plastic tub labeled TAXES because he had run out of boxes. Every December, he opened it, saw her handwriting on the old extension cords, and shut it again.

He brought the suit across the street.

Hettie was at the dining table, wrapping the stuffed dog in tissue paper.

“That’s for Toby?” Norm asked.

“No. That’s for a girl named Janelle. Toby wanted her to have it.”

“Who’s Janelle?”

“Room 14.”

“What room?”

Hettie folded the tissue over the dog’s bent ear. “Children’s hospice.”

Norm placed the garment bag over a chair.

Hettie looked at it, then nodded.

She had more papers spread across the table. A list of names. Ages. Gifts. One child wanted a remote-control truck. One wanted purple pajamas. A five-year-old boy named Marcus wanted a jar of pickles because he had seen his father eat them and thought they were “grown-up chips.”

The gifts were not all marked Toby.

Some said From Santa.

Some said From Toby.

Norm picked up a small envelope.

“What’s this?”

“His mother.”

Hettie took it from him, but not before he saw the front.

For the man in the suit.

“You need me to deliver it?”

“No.”

She tucked it under the list.

That afternoon, Lacey arrived.

Norm saw her car pull up, a gray Honda with a Tulsa hospital sticker on the back window. She was forty-two, maybe, with short brown hair and a face that looked like Hettie’s around the eyes.

When she got out, she stood by the curb for a long time.

Then she saw Norm.

“You’re the Facebook man,” she said.

Norm looked at the pavement. “Yes.”

“Your caption was funny.”

“It wasn’t meant to be.”

“That makes it worse.”

He had no answer for that.

Lacey walked past him and hugged her mother. Hettie’s arms went around her daughter, but Lacey kept one hand pressed against the back of Hettie’s neck, as if making sure she was there.

Inside, they spoke in low voices.

Norm went home.

He tried to watch the news. He made it through a commercial about patio furniture before turning it off.

At 6:03, Lacey knocked on his door.

“I need to ask you something,” she said.

Norm moved aside.

She didn’t come in.

“Mom says you played Santa in 2009.”

“I did.”

“Toby talked about you.”

“I doubt that.”

“He did. He said Santa had a watch that beeped.”

Norm looked at his wrist. He still wore the same old digital Timex. The alarm had been broken for years, but the beep happened every hour at noon and midnight.

“What did he say?”

“He said you were real because your watch made a noise when you lied.”

Norm remembered the boy’s face.

“I told him Santa could make his mother stop crying.”

Lacey rubbed her thumb along the seam of her purse.

“Did you know she was crying because the doctors had just told us the treatment wasn’t working?”

“No.”

“She wanted Toby to have one normal Christmas. You were the closest thing we had.”

“I didn’t know.”

“I know.”

It came out sharp. Then she looked away.

“The envelope on Mom’s table is for you,” she said. “She won’t give it to you until Saturday.”

“Why?”

“Because Toby told her to.”

Norm stared at her.

Lacey shook her head. “That doesn’t make sense to me either.”

The Man in the Red Coat

The hospice sat behind a strip mall on North Kickapoo, in a low brick building with a flag out front.

On Saturday, the temperature reached 101.

Norm put on the red coat in Hettie’s spare bedroom and immediately began to sweat through his undershirt. The beard stuck to his cheeks. The boots were still too small.

Hettie stood in the doorway.

“You look terrible,” she said.

“That’s the suit.”

“No. That’s your face.”

He adjusted the crooked hat.

Lacey drove them. Hettie sat in the passenger seat with a box of presents in her lap. Norm wedged himself into the back, knees against the driver’s seat, while the beard slid sideways every time they turned.

At a stoplight, Lacey glanced at him in the mirror.

“Do you remember what you told him?”

“I remember what I should have told him.”

“That isn’t what I asked.”

Norm watched a man on a bicycle roll through the crosswalk.

“I told him Santa could fix his mom.”

Lacey’s mouth moved once. She swallowed.

“He believed you.”

Norm had no place to put his hands. He held the beard in his lap.

At the hospice, a nurse named Denise met them by the entrance.

She was short, broad-shouldered, and wore blue sneakers with little yellow ducks on them.

“Mr. Oberholtzer?”

“Norm.”

“Are you ready?”

“No.”

“Good. The ones who say yes are usually trouble.”

She led him down the hall.

The first room belonged to Marcus, the pickle boy. He had no hair and a plastic tube taped beneath his nose. When Norm came in, Marcus sat up so fast his mother grabbed the bed rail.

“Santa!”

Norm looked at Denise.

She mouthed, Go.

He sat in the chair beside the bed.

“What do you want?” he asked.

“Pickles.”

“That’s already been reported.”

“Dill.”

“I’ll see what the elves can do.”

“I don’t want elves. They steal stuff.”

“Then I’ll get them myself.”

Marcus inspected his face.

“Your beard is crooked.”

“Occupational hazard.”

The boy accepted this.

For the next two hours, Norm visited six rooms. He handed out toys, pajamas, books, and a remote-control truck that crashed into an IV pole before making it three feet.

He got one little girl to laugh by falling backward into a rocking chair.

It was not planned. The chair had a bad wheel.

In Room 14, Janelle slept beneath a yellow blanket. Her mother stood by the window with both arms folded across her chest. Norm put the stuffed dog on the bed.

The mother read the tag.

“From Toby,” she said.

Norm nodded.

“Who’s Toby?”

He looked at Hettie.

Hettie stepped into the room.

“My grandson,” she said. “He wanted every child here to get something.”

Janelle opened one eye.

“Is Toby Santa?”

“No,” Hettie said. “He was a boy who knew what it was like to wait.”

The mother sat on the edge of the bed.

Janelle reached for the dog. Her fingers closed around its leg.

Then she went back to sleep.

Norm stood beside the bed with the hat slipping over one eye.

The whole thing had started because he thought Hettie was confused.

He had been wrong.

But there was still the envelope.

The Letter Hettie Kept

They returned to Hettie’s house just before dark.

The lights along the gutters came on automatically, red and green bulbs blinking against the hot July evening. The inflatable snowman had been repaired. Somebody had tied a small fan behind it, and it stood upright with its black top hat tilted to one side.

Norm went home to change.

When he came back, Hettie was waiting on the porch with the envelope.

Her handwriting covered the front.

For Norm. Open after the children.

“You’re sure?” he asked.

“If I wasn’t, I wouldn’t have given it to you.”

He opened it carefully.

Inside was a single sheet of notebook paper.

Dear Santa,

If you are reading this, I am probably not at the church. Mom says I need to stay where the nurses can see me. I don’t like that place because they keep asking me questions when I am trying to sleep.

I have one request.

Please take care of my grandma. She forgets to eat when she is worried. She also pretends she isn’t worried, but she rubs her thumb against her finger and makes a little clicking sound.

If you can’t take care of her forever, do it on July 26. That is the day she will need it most.

Also, don’t let my mom be alone.

Love, Toby

Norm read the letter standing up.

Then he sat down.

Hettie stayed quiet beside him.

“Why didn’t you show me this before?” he asked.

“You’d have said no.”

“I might have.”

“You would have.”

He looked at the date.

July 24, 2013.

“Toby wrote this two days before he died?”

“Yes.”

“And you kept it eleven years?”

“I kept it in his baseball glove.”

Norm looked toward the house. “Why give it to me now?”

“Because I got tired.”

He turned to her.

“Not tired of the lights,” she said. “Tired of asking people to remember a boy they never met.”

Norm folded the letter back along its old crease.

Behind him, the street was waking up to evening. A dog barked. A car door slammed. Somebody laughed near the corner.

Hettie looked at the phone in his hand.

“You deleted the picture?”

“Yes.”

“Put up another one.”

Norm frowned.

“Of what?”

“Me and the suit.”

He stared at her.

She pointed at the red coat hanging over the porch chair. “The children need more gifts. Denise gave me a list. People will help if they know what they’re helping with.”

“You want to put this on Facebook?”

“I want you to.”

Norm opened the camera.

Hettie straightened her back. The plastic star above the door had begun to sag on one side. She ignored it.

Norm took the picture.

Then he typed:

I got the month wrong.

He stopped.

Hettie watched him.

Norm added:

Hettie Ballard is collecting Christmas gifts for children at Shawnee Hospice. Her grandson Toby started it. Saturday was his day. Now it belongs to them.

He looked at the words.

“Too much?” he asked.

“Leave out the part about it belonging to them.”

“Why?”

“Sounds like something from a greeting card.”

He deleted the sentence.

Then he posted the picture.

For almost a minute, nothing happened.

A laughing face appeared.

Norm’s finger hovered over the screen.

The name was Carol Mendes.

Then another reaction came in. A heart. Then a comment from Dale Pruitt.

I can bring pickles.

Hettie took the phone from Norm.

“Well,” she said. “That’s one.”

By nine o’clock, there were twelve comments.

By ten, someone had offered a bicycle. A woman Norm had never met said she would sew blankets. Carol Mendes wrote that she had three unopened boxes of pajamas in her hall closet.

At 10:41, Lacey came back across the street carrying a paper sack.

“What’s that?” Norm asked.

“More wrapping paper.”

She handed it to Hettie.

For a while, the three of them sat on the porch beneath the July lights.

The snowman’s fan rattled. The star leaned farther toward the door. Cars passed on Kickapoo Street, slow enough for people to look.

Norm checked the clock on his wrist.

It beeped at midnight.

Hettie turned to him.

“You’re late,” she said.

Norm looked at the red lights blinking along the gutter.

“For what?”

She held out a fresh gift tag.

It said:

Toby.

Norm took the tag, uncapped the marker, and bent over the table.

For another neighborhood mystery that turns into something more, read the piano next door that played one wrong note every night and the note on the toddler bed that changed everything. And for a story about a snap judgment with an unexpected backstory, there’s the man who arrived soaked and wouldn’t explain himself.